Login Page - Create Account

Support Board


Date/Time: Thu, 25 Apr 2024 00:03:45 +0000



Free Trial Account - Unable to get automatically refreshed feed (Delayed data)

View Count: 389

[2022-01-24 07:05:38]
User304241 - Posts: 1
Hi, I've just activated the free trial and just trying to look at the delayed CME feed. But I'm having trouble getting the data feed to be refreshed automatically.
I've tried the following:
(1) Translate symbols to current service
(2) Disconnect - Clear Message Log - Connect
(3) Close and restart
(4) Reload all charts under Edit func

The symbol I'm using is BRNH22-ICEEU

May I know if there's any solution?

Thank you.
Date Time Of Last Edit: 2022-01-24 07:06:23
[2022-01-24 13:28:19]
Sierra Chart Engineering - Posts: 104368
There is no streaming delayed data provided for ICE. Do you at least get a chart for that symbol?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-01-24 14:18:32

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account