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Date/Time: Sat, 20 Apr 2024 02:28:29 +0000



delayed bars

View Count: 1148

[2014-04-08 19:15:09]
Yetlee - Posts: 12
my 3 minute bars are delayed. several times a day I have to download data to get the latest bars in my charts updated. How can I make sure the bars are always up to date. Tired of not knowing if the bars that Im looking at are not up to date. maybe this is a memory issue, please some strategies to tackle this....

regards

[2014-04-08 19:18:05]
Sierra Chart Engineering - Posts: 104368
What particular symbol are you having a problem with?

And how much of a delay is there.

In general we see this as a Interactive Brokers problem.


Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
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[2014-04-08 19:24:02]
Yetlee - Posts: 12
fb= facebook stock

[2014-04-08 19:48:47]
Sierra Chart Engineering - Posts: 104368
Not sure if this is relevant but make sure Global Settings >> Data/Trade Service Settings >> More Interactive Brokers Settings >> Simulate Trades to Match Daily Volume is enabled.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-04-08 19:49:09
[2014-04-08 19:53:54]
Yetlee - Posts: 12
Simulate Trades to Match Daily Volume was and is enabled.

have changed the stoch symbol from FB to FB_STK-SMART, could this be the reason?


[2014-04-08 19:54:12]
Yetlee - Posts: 12
FB-STK-SMART
[2014-04-08 19:54:35]
Sierra Chart Engineering - Posts: 104368
FB-STK-SMART is equivalent to FB.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-04-08 22:45:37]
Yetlee - Posts: 12
maybe this is a memory issue, please some strategies to tackle this....

[2014-04-09 10:28:42]
Sierra Chart Engineering - Posts: 104368
We are not 100% clear on the exact problem so it is hard for us to recommend an exact solution.

Are you using the True Real-time Data as explained here:
https://www.sierrachart.com/index.php?l=doc/IB.php#TrueRealTimeData

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-04-11 14:56:32]
Yetlee - Posts: 12
as crazy as it may seem, the updating problem only occurs when i use True Real-time Data. Please can you look into this . its very frustrating
[2014-04-12 21:19:26]
Sierra Chart Engineering - Posts: 104368
Refer to help topic 3.11 here about this:
https://www.sierrachart.com/index.php?l=doc/helpdetails3.html#h3.11
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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