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Date/Time: Wed, 19 Jan 2022 13:21:25 +0000



How do I get straight index charts from standard + Denali?

View Count: 146

[2022-01-11 02:01:29]
tradezilla1 - Posts: 49
I tried to get YMH22 for dow futures and it won't let me.. Then I tried to get $djx and it won't allow me...

Any suggestions?
[2022-01-11 06:11:27]
Sierra Chart Engineering - Posts: 99781
The symbol is going to be YMH22-CBOT.

and $DOWI

You can find these in File >> Find Symbol.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-01-13 08:20:51]
tradezilla1 - Posts: 49
Thanks you! I'm also looking for anchored VWAP.. How do I get that on the indicator?
[2022-01-13 08:24:59]
tradezilla1 - Posts: 49
Also how do I set up my trading DOM and pull up my account?
[2022-01-13 08:32:04]
tradezilla1 - Posts: 49
I found the trading dom.. how do I turn off sim and see my account?
[2022-01-13 08:35:07]
tradezilla1 - Posts: 49
I turned off sim but can't see my account balance on Sierra..
[2022-01-13 15:20:28]
John - SC Support - Posts: 13408
Our servers are showing that your Current Selected Service is set to SC Data - All Services, so you are not connected to your trading account.

In order to point you to the proper instructions to connect to your trading account, we need to know who is your broker?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-01-13 20:13:14]
tradezilla1 - Posts: 49
My denali feed is 10 minutes behind my TOS.. why is that?
[2022-01-13 20:13:58]
tradezilla1 - Posts: 49
AGN Futures is my broker
[2022-01-13 21:16:42]
John - SC Support - Posts: 13408
We need to know what order routing service they have you setup to use - CQG or Rithmic.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-01-13 23:24:37]
tradezilla1 - Posts: 49
They told me to get Sierra Data feed so my orders are housed on the exchange and Denali is the only one available when I signed up.. I need to sign up for their data service?

BTW, why is my Denali data delayed by 10 minutes compared to my TOS? I'm paying for Denali data..
[2022-01-14 02:49:05]
tradezilla1 - Posts: 49
I emailed my broker with what you told me and his response was

"Your set up to use Sierra Charts routing service.."

It appears I don't know how to navigate to it..
[2022-01-14 02:51:52]
tradezilla1 - Posts: 49
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

I need to sign up for this? How do I do that? Do I cancel Denali or need both?
[2022-01-14 07:41:09]
tradezilla1 - Posts: 49
It says my data is delayed

https://www.screencast.com/t/ElaGhuOmMezs
[2022-01-14 18:17:45]
John - SC Support - Posts: 13408
It sounds like they have you setup to use our Teton Order Routing Service. Therefore, follow the instructions at the following link starting at Step #6. Let us know when you have this completed:
https://www.sierrachart.com/index.php?page=doc/SierraChartDirectOrderRoutingService.php#SetupInstructions
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-01-14 23:31:33]
tradezilla1 - Posts: 49
https://www.screencast.com/t/DqLRYj7Lro

It says I'm not connected..
[2022-01-14 23:42:24]
tradezilla1 - Posts: 49
It won't allow me to take a pic of the drop down but the options are

1-SC/TT Futures Order Routing (trading)
2-Teton CME Order Routing (trading)

Which one do I select?
[2022-01-17 15:04:17]
John - SC Support - Posts: 13408
You need to select the "Teton CME Order Routing".

Go through these Setup Instructions starting at Step #6:
https://www.sierrachart.com/index.php?page=doc/SierraChartDirectOrderRoutingService.php#SetupInstructions
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-01-19 08:31:26]
tradezilla1 - Posts: 49
Yes, I've tried that selection as well.. Do I need to tell my broker to connect to Teton? They asked by my user ID and said I was all set..

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