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Date/Time: Wed, 19 Jan 2022 13:58:49 +0000



Denali Data Feed Does Not Have Real Time Data for Certain CME Group Symbols

View Count: 205

[2022-01-05 03:24:53]
fykemang - Posts: 8
I do not see real time data for CME Group Symbols like Russian Ruble - CME, Dow Jones AIG Excess Return Index - CBOT, or Dow Jones Real Estate Index - CBOT. Are these symbols excluded from the Denali Data Feed or am I missing something? I have CME Group Top of Book Non-professional from Denali. I am using SC Data - All Services. I am looking at historical charts.
Date Time Of Last Edit: 2022-01-05 04:18:49
[2022-01-05 12:27:09]
Sierra Chart Engineering - Posts: 99781
Yes this is correct. We are not seeing volumes on these other than for the Russian ruble so we could add that.
Sierra Chart Support - Engineering Level

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Date Time Of Last Edit: 2022-01-05 12:27:42
[2022-01-05 16:10:08]
fykemang - Posts: 8
Yes, it would be great if you could add Russian Ruble. By the way, I have checked some other data feeds, and I see pretty reasonable volume on the latter two products as well. For example, if you look at the CME Group statistics for volume on these contracts, they seem pretty reasonable: https://www.cmegroup.com/markets/equities/dow-jones/dow-jones-rei.volume.html. How does Sierra Chart filter what products get included in the Denali data? Why not include all products from CME Group regardless of volume?
[2022-01-07 01:27:00]
fykemang - Posts: 8
Is there any update on this? It would be great to have more CME Group products included in the Denali data feed with real time data.
[2022-01-07 16:24:14]
Sierra Chart Engineering - Posts: 99781
We apologize for the delay. We will set these up as soon as possible.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-01-14 14:37:21]
Sierra Chart Engineering - Posts: 99781
When using SC Data-All Services you can now receive the real time data for the Russian ruble.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-01-14 19:46:23]
fykemang - Posts: 8
Thank you for the speedy update. However, what about Dow Jones AIG Excess Return Index - CBOT or Dow Jones Real Estate Index - CBOT? Why can't Sierra Chart provide real time data for all CME Group products?
[2022-01-17 05:15:53]
Sierra Chart Engineering - Posts: 99781
Not all the products are set up in order to maintain system efficiency. We have added :

Dow Jones Real Estate Index - CBOT

This one we cannot find in a product file we have from the CME:
Dow Jones AIG Excess Return Index - CBOT
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-01-17 05:16:13

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