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Date/Time: Mon, 27 Jun 2022 01:46:41 +0000



Notice: Sierra Chart Historical Data for Futures

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[2014-04-07 00:23:00]
Sierra Chart Engineering - Posts: 103469
On Sunday, 2014-4-6, we noticed a problem with the Sierra Chart historical Intraday data for futures where requests were not being served with data.

You may or may not have been affected by this because there are various Historical data services that are available. This only affected one of the services.

We are not sure when this began. It may have occurred on Saturday or Sunday. This problem is now resolved.

If you are missing any data in your charts, refer to help topic 7.1:
https://www.sierrachart.com/index.php?l=doc/helpdetails7.html#RetryDownloadDataInChart
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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