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Date/Time: Fri, 29 Mar 2024 14:14:57 +0000



Data feed

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[2021-12-27 16:56:08]
Ken Smith - Posts: 58
I have spent over an hour now trying to go from my 2 week live data trial that I didnt get a chance to use, over to the delayed data, and it will just not connect for me...what am I missing here?...I have been thru the instructions step by step multiple times.

thanks
ken
[2021-12-27 17:00:56]
Sierra Chart Engineering - Posts: 104368
Your account was expired. We reactivated the trial. Let us know if you can now receive the delayed data. We see you are using Trading Evaluator-Delayed service.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-12-27 17:01:12
[2021-12-27 17:09:56]
Ken Smith - Posts: 58
Yes, it is working now...thanks very much :)

hopefully after some practice with Sierra, I can go live.

thanks again
Ken
[2021-12-27 23:55:56]
Ken Smith - Posts: 58
Im a bit confused, I switched over to delayed data for free so that I can setup my charts. IE: a few basic time charts, a TPO and a numbers chart. The instructions say I have to have a package 5 in order to use those charts?....do I have access to live data ??

If not thats ok, I can wait till I open an account.

Thanks
Ken
[2021-12-28 12:02:25]
Sierra Chart Engineering - Posts: 104368
Your Sierra Chart Service package is now a trial which is equivalent Service Package 12 so you have access to those particular studies:



For complete details about real-time market data, refer to this page:
Real-Time Data
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-12-28 12:02:36

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