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Date/Time: Fri, 26 Apr 2024 06:50:38 +0000



Still Have Delayed Data After Following All Instructions

View Count: 487

[2021-12-21 20:46:59]
Sean Howell - Posts: 1
Hello. I have a problem with receiving delayed data from SierraChart even after activating all of the necessary exchanges, allowing support for Sierra Chart data feeds, and disconnecting/reconnecting to Sierra. I am using Sierra Chart with denali data through EdgeClear. When I click on the Trade account balance window it doesn't show any trade accounts or any account balance. Can you guys please help me?
[2021-12-21 20:55:40]
Sierra Chart Engineering - Posts: 104368
Sounds like you are wanting to use our Teton order routing service. Therefore follow through the instructions here:
Sierra Chart Teton Futures Order Routing: Setup Instructions
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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