Support Board
Date/Time: Mon, 03 Nov 2025 09:45:21 +0000
Still Have Delayed Data After Following All Instructions
View Count: 843
| [2021-12-21 20:46:59] |
| Sean Howell - Posts: 1 |
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Hello. I have a problem with receiving delayed data from SierraChart even after activating all of the necessary exchanges, allowing support for Sierra Chart data feeds, and disconnecting/reconnecting to Sierra. I am using Sierra Chart with denali data through EdgeClear. When I click on the Trade account balance window it doesn't show any trade accounts or any account balance. Can you guys please help me?
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| [2021-12-21 20:55:40] |
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Sounds like you are wanting to use our Teton order routing service. Therefore follow through the instructions here: Sierra Chart Teton Futures Order Routing: Setup Instructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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