Login Page - Create Account

Support Board

Date/Time: Sun, 26 Jun 2022 23:11:39 +0000

Real time data feed no longer works

View Count: 662

[2014-04-04 16:43:13]
dimeetrees - Posts: 27
My real time feed isn't working anymore for some reason. I didn't change anything at all, it was just working fine last week.
[2014-04-04 17:11:42]
Sierra Chart Engineering - Posts: 103466
We see you are using Interactive Brokers and you are using the Sierra Chart Real-time and Historical Exchange Data feed.

Most likely the problem is you are not connected to your Live IB account. You need to do that to receive CME data.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-04-04 17:12:22]
dimeetrees - Posts: 27
Ok thank you

To post a message in this thread, you need to log in with your Sierra Chart account:


Login Page - Create Account