Support Board
Date/Time: Tue, 04 Nov 2025 14:47:51 +0000
emergency contact in case of hardware/internet failure and already opened positions
View Count: 741
|   [2021-12-15 18:02:26]     |  
| User156295 - Posts: 105 | 
| 
                Hello Having the following setup: AMP/broker and CQG as order routing whom should I contact to flat positions while having hardware/internet problems and already opened positions. Probably CQG in this case/setup but would like to confirm.  | 
        
|   [2021-12-15 19:05:40]     |  
|   |  
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                You need to contact your broker. You would never contact us or CQG.
                 Sierra Chart Support - Engineering Level  Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing  | 
        
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