Support Board
Date/Time: Tue, 04 Nov 2025 13:00:32 +0000
Charts are not getting loaded for Nifty
View Count: 892
| [2021-12-13 15:31:47] |
| User614542 - Posts: 8 |
|
I have subscribed for MBO package with Denali feed, however the charts are not getting loaded even after connecting to data feed. Download historical data was complete https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=58272 |
| [2021-12-13 18:41:09] |
| John - SC Support - Posts: 42737 |
|
You do not have any exchanges that include Market Depth active for the CME Group. You can adjust your active exchanges at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDatafeed#Exchanges Just keep in mind that if you activate an exchange, you will pay the full amount for the remainder of the month (i.e. if the exchange costs $31.20 and you activate it today, then you will pay $31.20 today for the remainder of the month (through December 31, 2021) and then you will need to pay $31.20 at the beginning of the next month (as the exchanges are paid on a calendar month basis). For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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