Support Board
Date/Time: Tue, 04 Nov 2025 12:56:11 +0000
IB data question marks error when connecting with sc.
View Count: 645
| [2021-12-11 17:16:09] |
| User237381 - Posts: 1 |
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when i connect to IB the symbol prices turn to question marks for symbols that i have no positions in. This happens only when i connect to sierra charts otherwise IB is fine. HOW DO I FIX THIS ? Message from IB: API client has been unsubscribed from account data. IB Error Code: 2100. Request ID: -1. | 2021-12-11 16:31:20.173 this one error that i found in the error log does this mean anything? thank you for your quick response. |
| [2021-12-12 14:13:37] |
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Show us a screenshot of what you are referring to: when i connect to IB the symbol prices turn to question marks for symbols that i have no positions in.
Instructions to provide screenshot: Support Board Posting Information: Attaching a File (Optional) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-12-12 14:14:37
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