Support Board
Date/Time: Thu, 26 Jun 2025 00:09:35 +0000
rithmic Connection
View Count: 1093
| [2021-12-07 21:36:19] |
| User100447 - Posts: 1 |
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Hello, I can't connect the sierra chart platform to rhythmic, I am attaching the log screen Rithmic Trading | Port for executable: 52322 | 2021-12-07 09:59:21.505 Listening socket (0). Port 52322 | Closed listening socket. | 2021-12-07 09:59:21.505 WSACleanup called. | 2021-12-07 09:59:21.506 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2021-12-07 09:59:21.506 Created process C:\SierraChart\Rim\DTCBridge.exe. Current folder: C:\SierraChart\Rim | 2021-12-07 09:59:21.511 DTC Client socket (1) | Close event error. Windows error code 10053: Connessione interrotta dal software del computer host. | 2021-12-07 09:59:21.535 * DTC Client socket (1) | Socket gracefully closed by remote side. | 2021-12-07 09:59:21.535 DTC Client socket (1) | Closed. | 2021-12-07 09:59:21.535 Rithmic Trading | Bridge process is running. | 2021-12-07 09:59:23.533 Rithmic Trading | Connecting to the server 127.0.0.1. Port 52322 | 2021-12-07 09:59:23.533 DTC Client socket (1) | Creating socket. | 2021-12-07 09:59:23.533 DTC Client socket (1) | New receive buffer size: 5242880 | 2021-12-07 09:59:23.533 DTC Client socket (1) | Connecting to IP: 127.0.0.1. | 2021-12-07 09:59:23.533 Rithmic Trading | Network connection to server complete. | 2021-12-07 09:59:23.538 Rithmic Trading | Starting socket receive thread. | 2021-12-07 09:59:23.538 Rithmic Trading | Sending encoding request to server: Binary VLS. Compression: none | 2021-12-07 09:59:23.538 Rithmic Trading | Setting DTC encoding to Binary VLS | 2021-12-07 09:59:23.543 Rithmic Trading | Sending logon request message. | 2021-12-07 09:59:23.543 Rithmic Trading | Message from server: Starting the connection process to data and trading service. | 2021-12-07 09:59:23.548 Rithmic Trading | Message from server: Logging is enabled. Log file: C:\SierraChart\Rim\Rithmic.log | 2021-12-07 09:59:23.552 Rithmic Trading | Message from server: Connecting to Rithmic 01 Europe server. | 2021-12-07 09:59:23.552 Rithmic Trading | Message from server: Server Alert: Market Data Connection Opened | 2021-12-07 09:59:24.422 Rithmic Trading | Message from server: Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2021-12-07 09:59:24.562 Rithmic Trading | Received logon response. | 2021-12-07 09:59:24.563 Rithmic Trading | Server Name: DTC Bridge. | 2021-12-07 09:59:24.563 Rithmic Trading | Server protocol version: 8. Client protocol version: 8 | 2021-12-07 09:59:24.563 Rithmic Trading | Logon error received from server | 2021-12-07 09:59:24.563 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2021-12-07 09:59:24.563 Select 'File >> Disconnect' to prevent further connection attempts. | 2021-12-07 09:59:24.563 Rithmic Trading | Waiting for socket receive thread to end | 2021-12-07 09:59:24.575 DTC Client socket (1) | CloseSocket call. | 2021-12-07 09:59:24.576 Rithmic Trading | Disconnected. | 2021-12-07 09:59:24.576 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2021-12-07 09:59:24.576 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2021-12-07 09:59:24.576 File >> Disconnect selected. | 2021-12-07 09:59:24.582 DTC Client socket (0) | CloseSocket call. | 2021-12-07 09:59:24.582 Rithmic Trading | Disconnected. | 2021-12-07 09:59:24.582 DTC Client socket (1) | Close event error. Windows error code 10053: Connessione interrotta dal software del computer host. | 2021-12-07 09:59:46.596 * DTC Client socket (1) | Socket gracefully closed by remote side. | 2021-12-07 09:59:46.596 DTC Client socket (1) | Closed. | 2021-12-07 09:59:46.596 |
| [2021-12-07 23:04:56] |
| John - SC Support - Posts: 40605 |
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You are still setup to use the old Rithmic Bridge program. Recent versions of Sierra Chart are no longer supporting the use of that program since Rithmic has put out a new DTC Interface for Sierra Chart. It is also possible that Rithmic is no longer supporting the use of the old Bridge program, although we do not know for sure. In the end, our recommendation is to update to the latest Sierra Chart software by using the instructions at the following link: Software Download: Fast Update And then setup your system to use the new interface by following the instructions at the following link: Rithmic Trading Platform Service: Setup Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-12-08 00:18:03] |
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If you still cannot connect, you need to ask your broker for help.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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