Support Board
Date/Time: Wed, 25 Jun 2025 21:57:04 +0000
Order Cancelled
View Count: 617
| [2021-12-06 20:39:52] |
| User956379 - Posts: 27 |
|
Hi sierra support, I placed an order in ZL today and added a stop and TP. Unfortunately, I just had to realize that both the stop order and the order of the TP were canceled. What went wrong here or which settings need to be changed?
|
 TRadeActivityLog.PNG / V - Attached On 2021-12-06 20:37:25 UTC - Size: 1.13 MB - 161 views Chart ZL.PNG / V - Attached On 2021-12-06 20:37:33 UTC - Size: 131.48 KB - 159 views Attachment Deleted. |
| [2021-12-06 20:48:53] |
| |
|
There is a Time in Force column in the Trade Activity Log. See if those orders show Day for those orders. Make sure to use Good till Canceled for Attached Orders: Attached Orders: Time In Force Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: