Support Board
Date/Time: Wed, 25 Jun 2025 21:52:57 +0000
Accounts and Execution
View Count: 671
| [2021-12-06 16:50:48] |
| User728373 - Posts: 9 |
|
Hello, I recently signed up for a trading combine with Topstep. I connected Rythmic. The data feed works fine. Both the combine and practice accounts show up in my order window. I am having two problems. The first is when I try to use the Topstep Combine account to trade. All trades show up in my practice account. I have confirmed this by speaking with Topstep. The second problem I am having is with the bracket order. I have a simple bracket for one contract but it executes two contracts. I did speak with Topstep about this but no one there could help me. Any help is appreciated. Thanks, Merrill |
| [2021-12-06 18:38:16] |
| John - SC Support - Posts: 40605 |
|
The first is when I try to use the Topstep Combine account to trade. All trades show up in my practice account
We do not understand this. Are there different servers for the Combine and Practice accounts? or by Practice are you referring to Simulation Mode? The second problem I am having is with the bracket order. I have a simple bracket for one contract but it executes two contracts.
Make sure the Order Quantity is set to a value of 1 when you go to place the order. There are a few different places where the quantity can be changed. Refer to the following: Basic Trading and the Trade Window: Main >> Order Quantity (Quantity) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-12-06 18:52:37] |
| User728373 - Posts: 9 |
|
When you sign up for Topstep they give you two accounts. A practice account and an account that allows you to qualify for funding. Both show up in the Sierra Charts order Window. The practice account is named "practiceNov29" the other account used for the combine is "S1Nov29..." When I attempt to execute trades in the S1Nov29.. account the trades are getting executed in the Topstep Practice account. I am not using the Sierra Charts Sim. That has been turned off. As for the number of contracts. I only have 1 in the Quantity field but it is executing 2 contracts. |
| [2021-12-06 19:26:01] |
| John - SC Support - Posts: 40605 |
|
For both of these situations, it sounds like you are looking at the wrong trade window. Refer to the following: Basic Trading and the Trade Window: Trade Window Settings Not Applying to Chart or Trading DOM For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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