Support Board
Date/Time: Thu, 26 Jun 2025 04:54:32 +0000
Incorrect data returned in Low field
View Count: 637
| [2021-12-04 21:35:37] |
| User594405 - Posts: 5 |
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Hello, I am using quote spreadsheets with the historical data service. Today I received incorrect information for the low prices on several Binance instruments. Example: the low for LUNAUSDT-BINANCE is given by Sierra Chart as 50.26 but the Binance website shows 49.65 Why might this be? |
error.png| [2021-12-05 12:18:15] |
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There will definitely not be a match. Refer to: Cryptocurrency / Bitcoin Data and Trading Services: Daily Open, High, Low, Previous Close Values (Bottom of the page) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-12-05 12:18:26
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| [2021-12-05 16:46:11] |
| User594405 - Posts: 5 |
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These calculations are based upon Intraday trades from 0:00:00 UTC to 23:59:59.999999 UTC.
These values do not come from the various crypto currency exchanges. So they will not necessarily match the exchange values. I have the intraday low for BTCUSDT-BINANCE at 42000.30 (intraday chart), so why would it show as 44274.68 in the quote line? The symbol BTCUSD_PERP_BINANCE had the same low on the intraday chart and the quote line. This definitely looks like an error because the Low field isn't lining up with the information displayed on the chart. |
| [2021-12-06 00:00:21] |
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For BTCUSDT-BINANCE This is what we see currently: Current Quote BTCUSDT-BINANCE 2021-12-05 23:58:15.305 Sun LastPrice: 49330.05 LastSize: 94 Daily Price Chg: 177.58 | 0.36% Ask: 49330.06 Bid: 49330.05 Bid Ask Avg: 49330.05 Bid Ask Diff: 0.8 Ticks Bid x Ask: 1447 x 2888 Daily Open: 49152.46 Daily High: 49699.05 Daily Low: 47727.21 Previous Close: 49152.47 Daily Volume: 442330494 Num Trades: 241653 The daily low matches with the Intraday chart for the date 2021-12-05 UTC: https://www.sierrachart.com/image.php?Image=163874878920.png We are definitely not seeing any issue. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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