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Date/Time: Thu, 28 Mar 2024 21:24:28 +0000



Problem data with Bund

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[2014-04-02 15:59:20]
TradingMarketProfile - Posts: 120
Hello as you can see on the chart, there is problem with daily chart.

Data provider is IQfeed, the IQfeed support told me that the problem was from your side..

Can you help me please

http://www.sierrachart.com/image.php?l=1396454173256.png

[2014-04-02 16:45:30]
Sierra Chart Engineering - Posts: 104368
Please describe what the problem is.

We think we know what you are referring to. However, this only demonstrates two basic things:

You are not understanding how futures contracts work.

And IQ Feed either did not understand the problem, and also does not understand how the futures contracts work.


Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-04-03 04:23:58
[2014-04-03 03:02:28]
TradingMarketProfile - Posts: 120
this is DAX : http://www.sierrachart.com/image.php?l=1396493841138.png

this is YM : http://www.sierrachart.com/image.php?l=1396493895196.png

this is Crude : http://www.sierrachart.com/image.php?l=1396493943837.png

And this is Bund : http://www.sierrachart.com/image.php?l=1396493971207.png

There is only problem with the Bund so i would like to understand what is the problem

I don't know if the problem is IQfeed side or your side, the thing is i would like to get that chart like the other

Thanks


[2014-04-03 04:29:16]
Sierra Chart Engineering - Posts: 104368
We see these images, but what is the difference between the symbols of the charts? For the Bund, it is not a continuous contract symbol. But for the others, they are.

We are only trying to help you realize what it is you are looking at and how the IQ Feed symbols work.

Even if a particular IQ Feed symbol is not listed in File >> Find Symbol, it can still be manually typed in.

We have added BD#. This is a continuous futures contract symbol.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-04-03 04:29:42
[2014-04-03 04:56:33]
TradingMarketProfile - Posts: 120
Yes i knew that but it's not working, when i load BD# i have black chart and message log

http://www.sierrachart.com/image.php?l=1396501018983.png

EDIT : ok find it thanks
Date Time Of Last Edit: 2014-04-03 04:59:06
imagelog.PNG / V - Attached On 2014-04-03 04:56:28 UTC - Size: 5.95 KB - 316 views

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