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Date/Time: Fri, 26 Apr 2024 14:07:39 +0000



Can't obtain daily RLM-M4 using OEC

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[2014-04-02 00:51:53]
Willson - Posts: 176
What am I doing wrong? Using v1106, OEC production feed.
I use intraday RLM-MM4 (the russell 2000 emini) with no problem. The daily indicates download complete message. But no data arrives.
Any suggestions?
Regards
Date Time Of Last Edit: 2014-04-02 00:59:10
[2014-04-02 01:20:15]
Sierra Chart Engineering - Posts: 104368
Open a Historical chart for that symbol.

Go to Edit >>Delete All Data and Download. You should get this:
http://www.sierrachart.com/image.php?l=1396401576856.png


If not provide the Message Log, by following these instructions:
https://www.sierrachart.com/index.php?l=PostingInformation.php#log
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-04-02 03:53:38]
Willson - Posts: 176
I did use a historical chart. I also don't have the RJM14 prefix to the instrument identifier.

[2014-04-02 04:02:30]
Sierra Chart Engineering - Posts: 104368
Select Chart >> Chart Settings and make sure the Symbol is set to RJM14 . Sounds like this is the problem.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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