Support Board
Date/Time: Tue, 16 Sep 2025 03:59:54 +0000
historical data are missing
View Count: 607
| [2021-11-19 18:06:45] |
| User2212822 - Posts: 1 |
|
Hello dear team, after the update I am connected but nothing has been loaded. After I installed the previous version everything works again except historical data, I miss about the last 5 months. Can you tell me how to download the data? Thanks very much. |
| [2021-11-19 18:10:16] |
| John - SC Support - Posts: 41827 |
|
After you update to the latest release, make sure you have gone through all the instructions for the new Rithmic connection. You will find the information at this link: Rithmic Trading Platform Service: Setup Instructions With regards to the historical data, there is a general lack of information available, but refer to the following thread regarding how to get some of the historical data into the system: Historical Data on the New Rithmic Connection For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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