Support Board
Date/Time: Mon, 03 Nov 2025 23:54:00 +0000
Unable To Flatten/Reverse. There are working market orders that will flatten the Position
View Count: 634
| [2021-11-12 20:01:41] |
| AC7303484 - Posts: 28 |
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Hey Team, I have run into this error a few times and usually it resolves quickly but this time I was stuck in a position that I could not get out of for long enough to make sure I get to the bottom of what is happening and who is responsible. This morning I tried to flatten a trade and received the above error for about 2.5 minutes before I could finally close my position. Requesting order status for non-responsive order Time since last action 62.8 Seconds 8:33:18 Requesting order status for non-responsive order Time since last action 62.2 Seconds 8:36:58 |
| [2021-11-15 04:09:36] |
| Sierra_Chart Engineering - Posts: 21298 |
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Refer to this section here regarding this: Basic Trading and the Trade Window: Nonresponsive Trade Order Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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