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Date/Time: Thu, 26 Jun 2025 13:09:24 +0000



data costs

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[2021-11-12 15:10:54]
User450950 - Posts: 10
Morning guys!

I think I am being double charged for something on a monthly basis.

I am paying the platform cost; a cost for denali and a cost for cme.

can you take a look into this please?

thank you
[2021-11-12 15:23:54]
Sierra Chart Engineering - Posts: 104368
You can look at all of the billing here:
https://www.sierrachart.com/UserControlPanel.php?page=RecurringServices

and here:
https://www.sierrachart.com/UserControlPanel.php?page=TransactionLog

Make sure you are not paying any market data exchange fees through your broker.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-11-12 15:24:00

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