Support Board
Date/Time: Tue, 16 Sep 2025 01:44:24 +0000
Lost data subscription for instrument
View Count: 440
| [2021-11-04 23:33:55] |
| User403981 - Posts: 2 |
|
Hello, My account was re-activated and now doesn't have real-time and historical data subscriptions. Error messages - F.US.CLE is not allowed. Result=103. Num Quotes=0 Please advise. Thanks, Nick |
| [2021-11-05 00:24:36] |
| John - SC Support - Posts: 41827 |
|
Do you want to get the real-time data from CQG or from us (Sierra Chart)? We do not see that you have ever gotten data from us. Therefore, if you are wanting to get your data from CQG, then you need to let them know to turn on the appropriate data feeds for you. Refer to the information here: CQG Trading Platform Service: Market Data Authorizations for Symbols/Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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