Support Board
Date/Time: Thu, 26 Jun 2025 22:05:47 +0000
How to stop continuous reloading of historical data on Bitmex data connection
View Count: 491
| [2021-10-28 23:31:39] |
| User285128 - Posts: 6 |
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This issue started last week out of the blue. I'm using renko charts and the charts continue cycling through the three color boxed messages yellow-blue-green waiting to download historical data-"bars may not appear until complete"-historical download complete. It does this every minute interval. How do I stop this? This happens on Bitmex connection only.
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| [2021-10-28 23:59:06] |
| User285128 - Posts: 6 |
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So just noticed this is a connection failing then reconnecting issue. And the cycle repeats every minute. How to stabilize the connection?
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| [2021-10-29 00:52:36] |
| Sierra_Chart Engineering - Posts: 20004 |
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We cannot help with BitMex Trading connection issues. Just use the standard market data connection as explained here: Cryptocurrency / Bitcoin Data and Trading Services: Setup Instructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-10-29 00:52:49
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