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Date/Time: Sat, 18 May 2024 16:33:27 +0000



traade service log pop out

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[2021-10-27 15:16:34]
MR17 - Posts: 34
hi !

i trade live again today and as soon as my order filled i had this trade service that comes out ?

please have a look at screen_shot1

could you please tell why i have this ?


besides i why is it that in my trade activity lo i do not have anything under the"trade activity " tab (screen_shot2) and i am having numbers on under the "chart stats" (screen_shot 3) ?

is that normal ?

thanx for your help
imagescreenshot1.png / V - Attached On 2021-10-27 15:14:49 UTC - Size: 163.74 KB - 115 views
imagescreenshot3.png / V - Attached On 2021-10-27 15:16:09 UTC - Size: 29.44 KB - 116 views
imagescreenshot2.png / V - Attached On 2021-10-27 15:16:18 UTC - Size: 22.39 KB - 117 views
[2021-10-27 15:40:21]
John - SC Support - Posts: 31704
There are a few items in your Trade Service Log for why it opened up. The most recent item is the following:
MNQZ21_FUT_CME[M] #13 | User order entry | Unable to Flatten/Reverse. Position does not exist | Symbol: MNQZ21_FUT_CME | TradeAccount: ******** | 2021-10-27 10:00:19.250

You tried to Flatten/Reverse, but there is no open position to flatten or reverse.

and before that you have the following:
SC CmE Futures Order Routing order update (Order reject). Info: Trade Order Error - Insufficient Account Value (NLV) for marging for order. Margin needed for symbol: 1700.00 USD. MarginPercent: 100%. Margin Needed for Account: 1700.00. Account Value: 335.54. Max potential quantity: 1. Internal Order ID: 47361. Service Order ID: 3672. Symbol: MNQZ21_FUT_CME.

You do not have enough margin to place this order.

and before that you have a few of the following:
Order modification failed (InternalOrderID) | Unable to modify order because it is no longer working. Internal Order ID: 47360. Service Order ID: 47360. Symbol: MNQZ21_FUT_CME. Account: Sim1

You were trying to modify an order that was no longer working.

So there are few reasons why you received the Trade Service Log information.

---------------------

On your Trade Activity Log make sure the Today option is enabled to give you the data all to the way to the current date-time.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-10-27 17:12:12
[2021-10-27 16:56:21]
MR17 - Posts: 34
i am sorry i did nt get this statement of yours:

"
on your Trade Activity Log make sure the To option is enabled to give you the data over the range of dates, otherwise, you are just asking for information for the one day in the From field" ?
[2021-10-27 17:11:28]
John - SC Support - Posts: 31704
Sorry, we were referencing the "Today" checkbox to ensure that you had all the items through to the current date and time displayed.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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