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Direct MessagesDate/Time: Sat, 18 May 2024 11:37:21 +0000
New Account Question
View Count: 408
| [2021-10-26 11:35:26] |
| User241956 - Posts: 2 |
|
Hello, about 2 weeks ago I signed up for your demo. Last week I ordered your platform through IronBeam and yesterday I managed to connect and even make a few deals. At the same time, I received an email from you that my demo account expires on October 28th. My question is: do I have to do anything else or is the form I filled in with IronBeam enough? Thank you in advance |
| [2021-10-26 15:12:24] |
| John - SC Support - Posts: 31704 |
|
Last week I ordered your platform through IronBeam
This does not make any sense to us. In order to get the Sierra Chart software you need to pay for it directly to us. Therefore, you would not have paid for the Sierra Chart software through IronBeam. They may have needed to know that you were using Sierra Chart in order to setup your trading account properly, but you should not have paid them for the software. Therefore, you would need to update your account to ensure that it transfers over properly from a Trial account to a paid account. To do this, follow these instructions: Sierra Chart Purchase and License Information: Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-10-26 15:24:04] |
| User241956 - Posts: 2 |
|
Thank you, I will do needed action soon. I did not paid to IronBeam for the Sierra Chart but I thought I am able to pay for SC from my IronBeam account. My mistake. thank you again |
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