Login Page - Create Account

Support Board


Date/Time: Sat, 18 May 2024 09:27:29 +0000



AMP Futures CQG and CME data

View Count: 742

[2021-10-26 10:19:26]
User185037 - Posts: 21
Здравствуйте! Я хочу использовать Sierra Chart в связке с AMP через торговые ордера CQG. Данные использую Denali. Торгую только Futures - CME (Realtime)
Пробовал по инструкции настроить CQG https://www.sierrachart.com/index.php?page=doc/CQGTrading.php#SetupInstructions. Но получилось так, что в торговом окне я увидел данные своего счета, но график остановился, реалтайм данные прекратились, поменялся символ и график стал пустым.
Как мне настроить данные CME и торговлю в AMP через CQG - Sierra Chart - Denali - CQG (NoData-Order Routing Only)
Благодарю!
[2021-10-26 15:09:39]
John - SC Support - Posts: 31704
From Google Translate:
Hello! I want to use Sierra Chart in conjunction with AMP via CQG trade orders. The data is using Denali. I trade only Futures - CME (Realtime)
I tried to set up CQG according to the instructions https://www.sierrachart.com/index.php?page=doc/CQGTrading.php#SetupInstructions. But it turned out that in the trading window I saw my account data, but the chart stopped, real-time data stopped, the symbol changed and the chart became empty.
How do I set up CME data and AMP trading via CQG - Sierra Chart - Denali - CQG (NoData-Order Routing Only)
Thanks to!

The link you gave is the correct one to follow in order to setup the connection to your CQG account.

It sounds like you were using a different service previously and you did not change your symbols when you changed to CQG. The fix for this is to open your Chartbooks and select Edit >> Translate Symbols to Current Service

Let us know if that does not resolve your issue.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-10-26 15:33:44]
User185037 - Posts: 21
Проблему не решило, логи и скриншот я отправил из программы
imageошибка.JPG / V - Attached On 2021-10-26 15:30:45 UTC - Size: 60.16 KB - 103 views
[2021-10-26 15:51:28]
Sierra Chart Engineering - Posts: 104368
You need to activate the exchanges that you require from here:
https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed

We recommend activating this exchange:
CME non-professional top-of-book

And first be sure to complete the agreements:
https://www.sierrachart.com/UserControlPanel.php?page=ExchangeAgreements
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-10-26 15:56:20]
User185037 - Posts: 21
Соглашения заполнил.
У меня же активирован пакет 11 CME с глубиной рынка для непрофессиональных торговых счетов
мне еще нужно что-то дополнительно оплатить? Или просто напротив "CME с глубиной рынка для непрофессиональных торговых счетов" нажать кнопку "Activate"?
[2021-10-26 17:11:16]
John - SC Support - Posts: 31704
From Google Translate:
Filled out the agreements.
I have 11 CME package activated with market depth for non-professional trading accounts
do I still need to pay something extra? Or just opposite the "CME with Market Depth for Non-Professional Trading Accounts" click the "Activate" button?

You will need to select the Activate button for the exchange that you want to activate. If this is the first time using the Denali Exchange Data Feed, then the exchange will be free for the remainder of the month in which you activate it (if you activate it today - October 26, then you will have 5 days of the exchange data for free). You will then pay for the full price of the exchange next month (November 1, 2021).

If you have used the Denali Exchange Data Feed previously, then you will be charged the full amount for the remainder of this month.

If you can wait until November 1, 2021 then you will get the full month for free, or at least not pay for the full amount for only the remaining 5 days of this month.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-10-26 17:25:02]
User185037 - Posts: 21
Я подожду, но я не совсем понял, ведь канал Denali + 11 пакет у меня уже куплен до 11.11.2021. Почему мне нужно еще раз активировать пакет данных??
Второй вопрос: если я активирую данные СМЕ с глубиной рынка 1 ноября, то какую сумму мне нужно будет заплатить 11 ноября, когда кончиться срок активации нынешнего пакета?
[2021-10-26 17:48:19]
John - SC Support - Posts: 31704
From Google Translate:
I will wait, but I do not quite understand, because the Denali + 11 channel has already been purchased from me until 11.11.2021. Why do I need to reactivate the data package?
Second question: if I activate CME data with market depth on November 1, how much will I need to pay on November 11 when the activation period for the current package expires?

Package 11 does not include the Exchange Fees, which are paid separately. The exchanges renew on the first day of each month. Your Service Package renews every 31 days on whatever date you first signed up (November 11 in your case).

On November 11 you will pay $46.00 for the service Package. On the first day of each month you will pay $10.40 for the "CME with Market Depth" exchange.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-10-26 17:59:05]
User185037 - Posts: 21
Пакет 11 + СМЕ с глубиной рынка уже включает в себя этот пакет, который вы предлагаете мне активировать за 10.4$ Разве не так?
Sierra Chart с расширенными функциями и каналом данных Denali Exchange (пакет услуг 11)
Цена: 46 USD/месяц

Sierra Chart с расширенными функциями плюс пакет услуг Denali Exchange Data Feed Service Package включает в себя те же функции, что и пакет услуг Sierra Chart with Advanced Features.

Кроме того, он включает в себя канал данных Denali Exchange. Обменные сборы по-прежнему являются дополнительной стоимостью.

В описании так и написано: "уже включает в себя канал данных"

Мjжет для моих целей подойдет пакет№ 5 за 36$ + дополнительно активировать пакет CME за 10.4$??? В итоге получится примерно те же 46$????
[2021-10-26 18:03:16]
User185037 - Posts: 21
Прошу прощения - прочел внимательно: написано, что обменные сборы оплачиваются дополнительно.
В таком случае, скажите пожалуйста, для торговли CME Futures через CQG мне подойдет пакет №5 + CME с глубиной рынка для непрофессиональных торговых счетов
Или же мне нужен 11 пакет + Denali + CME с глубиной рынка для непрофессиональных торговых счетов ?
[2021-10-26 18:13:54]
John - SC Support - Posts: 31704
From Google Translate:
I beg your pardon - I read it carefully: it is written that the exchange fees are paid additionally.
In this case, please tell me, for trading CME Futures through CQG, package # 5 + CME with market depth for non-professional trading accounts is suitable for me
Or do I need 11 package + Denali + CME with market depth for non-professional trading accounts?

You need to have Package 11 (which includes the Denali Exchange Data Feed Fee) + "CME With Market Depth for Nonprofessional Trading Accounts" exchange.

As we noted above, Package 11 includes the Denali Exchange Data Feed Fee. Therefore, in order to get the Denali Data you need to be on Package 10, 11, or 12 and then have the exchanges you want active.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account