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Date/Time: Sat, 18 May 2024 11:36:58 +0000

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Error message on Chart Settings in DOM

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[2021-10-26 00:57:30] #1 [Go To First Post]
User377342 - Posts: 14
This morning my DOM chart settings went completely blank and just locks up not letting be log in. I am on the Denali feed. I tried resetting and even rebooting and always the same result. in the DOM for Gold or for Oil, I have a completely blank screen and am unable to change any setting such as points to currency in the DOM. I sent in an email to support earlier today. I am willing to pay the fee for services to have this addressed immediately. Please advise as soon as you can. Thank you.

[2021-10-26 14:21:09] #2 [Go To First Post]
John - SC Support - Posts: 31704
We are a bit confused on the exact issue you are having. You state you are not able to log in, but then you say you have a blank DOM. We need some more information on the exact issue you are having and possibly a screenshot if it is blank information somewhere in the chart. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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