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Date/Time: Sat, 18 May 2024 10:08:51 +0000



Problems with connecting

View Count: 368

[2021-10-25 19:18:11]
User744383 - Posts: 1
I bought a data set today from WAS (Denali Exchange Data Feed Services Activation)
what do i need to do sierra chart to use the data package i have purchased?
[2021-10-26 00:05:13]
John - SC Support - Posts: 31704
Who is WAS? and what exactly did you purchase from them?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-10-26 01:34:15]
Sierra Chart Engineering - Posts: 104368
We do not know what WAS is?

You are also not using a Service Package that includes the Denali Exchange Data Feed.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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