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Direct MessagesDate/Time: Sat, 18 May 2024 10:08:12 +0000
payment
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| [2021-10-25 15:25:50] |
| Arnauld Mus - Posts: 1 |
|
Hi I just need eurex data feeds to do my job i pay my package 220 usd on 27 Sept 2021 for six month to have denali data feed and sierra ask me to pay another 25 usd to have data feed i don't understand? i have the package 11? can you help me please? Sierra ask me to pay each month but i have paid for six month? |
| [2021-10-25 17:15:03] |
| John - SC Support - Posts: 31704 |
|
There are two different payments that need to be made. - One is for the Sierra Chart Package, for which you pay for six months at a time. - The other one is for the exchange fees, which are paid on the first day of each month. These do not allow for multiple month payments, as the exchanges do not have this offer. Therefore, you need to ensure you have at least $25.00 in your account before the first day of each month in order to ensure that the EUREX exchange renews on the first day of each month. You are welcome to deposit 6 months of funds to your account so you do not need to think about it. Just add $150 to your account and we will remove the $25.00 each month. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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