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Date/Time: Wed, 24 Apr 2024 08:50:42 +0000



Need help connecting to Sierra Chart Real Time and Historical Fo

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[2013-04-24 06:47:09]
User49738 - Posts: 1
I have an active account with a futures broker and I am currently using package 3 for trading. I would like to access real-time intraday forex data as well as futures and, following the guide, I downloaded another copy of sierra chart and installed it in a separate folder. The problem I am having is that when I select SC Forex Data (FXCM)(per the guide) and try to connect to it, I get the following error message: Your current service package does not support this function. Select Help >> Purchase to upgrade your package. | 2013-04-24 02:45:58

Please help me resolve this!

[2013-04-24 06:48:39]
Sierra Chart Engineering - Posts: 104368
You need to have your own direct paid account for this.

Follow the instructions on this page:
http://www.sierrachart.com/index.php?l=doc/doc_DirectAccount.html
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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