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Date/Time: Fri, 26 Apr 2024 09:07:54 +0000



F.US.X30 not enabled or allowed

View Count: 477

[2021-10-22 12:49:50]
User60579 - Posts: 41
I have activated CQG data feed via AMP today with data from NASDAQ OMX Nordic Derivatives Non-Professional.

I successfylly connect to CQG but symbol is not enabled and not allowed says Sierra chart?

All help very welcome :)

Cheers









Reading Internal Order ID file. | 2021-10-22 14:33:09.508
Reading Trade Orders file. | 2021-10-22 14:33:09.573
Reading Trade Positions file. | 2021-10-22 14:33:09.573
Reading Trade Account Data files. | 2021-10-22 14:33:09.573
UDPListener (1512). Port 22904 | Listening on UDP port 22904. | 2021-10-22 14:33:09.589
Software version: 2320 64-bit | 2021-10-22 14:33:09.589
Primary Thread ID: 4448 | 2021-10-22 14:33:09.589
Usage end date: 2021-11-08 | 2021-10-22 14:33:09.589
Enabled for: Sierra Chart Historical Data Service. | 2021-10-22 14:33:09.589
Enabled for: Delayed Denali Exchange Data Feed. | 2021-10-22 14:33:09.589
Allow Support for Sierra Chart Data Feeds is enabled. | 2021-10-22 14:33:09.589
Current selected Data/Trading service: CQG WebAPI | 2021-10-22 14:33:09.589
Custom symbol settings values: enabled | 2021-10-22 14:33:09.589
Chart Update Interval: 500 | 2021-10-22 14:33:09.589
Intraday Data Storage Time Unit: 1 | 2021-10-22 14:33:09.589
Time Zone: +02:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2021-10-22 14:33:09.589
2021-10-22 12:33:09 Local computer time in UTC | 2021-10-22 14:33:09.589
2021-10-22 14:33:09 Local computer time in SC Time Zone | 2021-10-22 14:33:09.589
2021-10-22 12:33:09 Server time in UTC | 2021-10-22 14:33:09.589
Local computer UTC time and Server UTC time difference: 0 seconds. | 2021-10-22 14:33:09.589
Program path: C:\SierraChart3\ | 2021-10-22 14:33:09.589
Data Files path: C:\SierraChart3\Data\ | 2021-10-22 14:33:09.589
OS Version Number: 10.0 | 2021-10-22 14:33:09.589
Locale Setting: C | 2021-10-22 14:33:09.589
DLLs: UserContributedStudies_64.dll | 2021-10-22 14:33:09.589
Allowed protected custom studies: | 2021-10-22 14:33:09.589

Checking for new symbol settings. Requested symbol settings MD5 for service code cqg. Request ID: 1. | 2021-10-22 14:33:09.605
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2021-10-22 14:33:09.617
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2021-10-22 14:33:09.646
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2021-10-22 14:33:09.646
Received 5 login tokens. | 2021-10-22 14:33:09.701
Symbol settings MD5 received. Request ID: 1. | 2021-10-22 14:33:09.874
Symbol settings are up-to-date for cqg. | 2021-10-22 14:33:09.874

CQG WebAPI | Connecting to server api.cqg.com | 2021-10-22 14:33:15.770
CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2021-10-22 14:33:15.770
CQG WebSocket socket (1) | Creating socket. Using TLS 1.2. | 2021-10-22 14:33:15.899
CQG WebSocket socket (1) | New receive buffer size: 5242880 | 2021-10-22 14:33:15.899
CQG WebSocket socket (1) | Connecting to IP: 195.166.124.165. | 2021-10-22 14:33:15.899
CQG WebSocket | Opening WebSocket. | 2021-10-22 14:33:15.942
CQG WebSocket | Sending WebSocket handshake. | 2021-10-22 14:33:15.942
CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols | 2021-10-22 14:33:16.074
CQG WebSocket | Server header | Connection: upgrade | 2021-10-22 14:33:16.074
CQG WebSocket | Server header | Sec-WebSocket-Accept: nWoqPhb9oHUKFufaOtaIzs60M2k= | 2021-10-22 14:33:16.074
CQG WebSocket | Server header | Server: WebSocket++/0.7.0 | 2021-10-22 14:33:16.074
CQG WebSocket | Server header | Upgrade: websocket | 2021-10-22 14:33:16.074
CQG WebSocket | Server header | | 2021-10-22 14:33:16.074
CQG WebSocket | Web socket state is now open. | 2021-10-22 14:33:16.074
CQG WebAPI | WebSocket connected. | 2021-10-22 14:33:16.074
CQG WebAPI | Sending market data logon message. | 2021-10-22 14:33:16.074
CQG WebAPI | Base Time: 2021-10-10T03:28:07. 2021-10-10 03:28:07 | 2021-10-22 14:33:16.679
CQG WebAPI | Logon successful. Session Token = 9vz9p96lfndbX6m7X6ANYAF4qHL2go+4c3t2y8gQdEk9B3BGdJdBNhbwmhCySPigvgMonKPX7Un | 2021-10-22 14:33:16.679
CQG WebAPI | Connected to server complete. | 2021-10-22 14:33:16.679
Triggering next historical data download in queue. | 2021-10-22 14:33:16.680
Triggering next historical data download in queue. | 2021-10-22 14:33:16.680
Triggering next historical data download in queue. | 2021-10-22 14:33:16.680
Triggering next historical data download in queue. | 2021-10-22 14:33:16.680
Updated verified funded futures trading account ending date to: 2021-11-21 12:33:16 | 2021-10-22 14:33:16.681
CQG WebAPI | Sending Trade Accounts request message. | 2021-10-22 14:33:16.681
No download requests in the queue to start downloads for. | 2021-10-22 14:33:16.681
No download requests in the queue to start downloads for. | 2021-10-22 14:33:16.681
No download requests in the queue to start downloads for. | 2021-10-22 14:33:16.682
No download requests in the queue to start downloads for. | 2021-10-22 14:33:16.682
CQG WebAPI | Brokerage name: AMP. Account Name: 106993A | 2021-10-22 14:33:16.772
Updated verified funded futures trading account ending date to: 2021-11-21 12:33:16 | 2021-10-22 14:33:16.772
CQG WebAPI | Sending collateral subscribe request. | 2021-10-22 14:33:16.772
CQG WebAPI | Sending positions subscribe request. RequestID: 853725 | 2021-10-22 14:33:19.681
CQG WebAPI | Sending orders subscribe request. RequestID: 853726 | 2021-10-22 14:33:19.681
OMXS30 1 Min #1 | Reloading chart. | 2021-10-22 14:33:23.942
F.US.X30X21 1 Min #4 | Reloading chart. | 2021-10-22 14:33:23.970
F.US.X30V21 Daily #2 | Reloading chart. | 2021-10-22 14:33:24.013
F.US.X30V21 1 Min #3 | Reloading chart. | 2021-10-22 14:33:24.020
OMXS30 1 Min #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart3\Data\OMXS30.scid | 2021-10-22 14:33:24.030
F.US.X30X21 1 Min #4 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart3\Data\F.US.X30X21.scid | 2021-10-22 14:33:24.035
F.US.X30V21 Daily #2 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart3\Data\F.US.X30V21.dly | 2021-10-22 14:33:24.037
F.US.X30V21 1 Min #3 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart3\Data\F.US.X30V21.scid | 2021-10-22 14:33:24.038
CQG WebAPI | Starting real-time market data updates for: OMXS30. ID: 1 | 2021-10-22 14:33:24.451
CQG WebAPI | Sending symbol resolution request for OMXS30. ID: 853727 | 2021-10-22 14:33:24.451
CQG WebAPI | Requesting security definition data for: OMXS30. ID: 1 | 2021-10-22 14:33:24.451
CQG WebAPI | Using primary service for historical data for OMXS30 | 2021-10-22 14:33:24.451
Starting DelayedDownloadMonitoringTimer | 2021-10-22 14:33:24.451
Starting HDTimeoutTimer | 2021-10-22 14:33:24.451
Added historical Intraday data request for OMXS30 to the queue. | 2021-10-22 14:33:24.451
Intraday data recording state for symbol OMXS30 is set to download 'Pending'. | 2021-10-22 14:33:24.451
Triggering next historical data download in queue. | 2021-10-22 14:33:24.451
Delaying start of download for OMXS30 | 2021-10-22 14:33:24.451
CQG WebAPI | Starting real-time market data updates for: F.US.X30X21. ID: 2 Service code: cqg | 2021-10-22 14:33:24.482
CQG WebAPI | Sending symbol resolution request for F.US.X30X21. ID: 853728 | 2021-10-22 14:33:24.482
CQG WebAPI | Requesting security definition data for: F.US.X30X21. ID: 2 | 2021-10-22 14:33:24.482
CQG WebAPI | Using primary service for historical data for F.US.X30X21 | 2021-10-22 14:33:24.482
Added historical Intraday data request for F.US.X30X21 to the queue. | 2021-10-22 14:33:24.482
Intraday data recording state for symbol F.US.X30X21 is set to download 'Pending'. | 2021-10-22 14:33:24.482
Triggering next historical data download in queue. | 2021-10-22 14:33:24.482
CQG WebAPI | Received symbol resolution report for symbol X.US.OMXS30. Search Symbol: OMXS30. Request ID: 853727. Contract ID: 1. | 2021-10-22 14:33:24.492
Symbol Error - OMXS30 is unknown, unavailable, or improperly formatted. Exact match not found for symbol OMXS30 | 2021-10-22 14:33:24.492
Starting DelayedDownloadMonitoringTimer | 2021-10-22 14:33:24.514
Starting HDTimeoutTimer | 2021-10-22 14:33:24.514
Added historical Daily data request for F.US.X30V21 to the queue. | 2021-10-22 14:33:24.514
Triggering next historical data download in queue. | 2021-10-22 14:33:24.514
CQG WebAPI | Starting real-time market data updates for: F.US.X30V21. ID: 3 Service code: cqg | 2021-10-22 14:33:24.515
CQG WebAPI | Sending symbol resolution request for F.US.X30V21. ID: 853729 | 2021-10-22 14:33:24.515
CQG WebAPI | Requesting security definition data for: F.US.X30V21. ID: 3 | 2021-10-22 14:33:24.515
HD Request # 1 | Downloading Historical Daily chart data for F.US.X30V21. Starting date: 1971-10-23. Service: cqg | 2021-10-22 14:33:24.515
CQG WebAPI | Using primary service for historical data for F.US.X30V21 | 2021-10-22 14:33:24.517
Added historical Intraday data request for F.US.X30V21 to the queue. | 2021-10-22 14:33:24.517
Intraday data recording state for symbol F.US.X30V21 is set to download 'Pending'. | 2021-10-22 14:33:24.517
Triggering next historical data download in queue. | 2021-10-22 14:33:24.517
CQG WebAPI | Received symbol resolution report for symbol F.US.X30X21. Search Symbol: F.US.X30X21. Request ID: 853728. Contract ID: 2. | 2021-10-22 14:33:24.523
CQG WebAPI | Requesting market data for F.US.X30X21 | 2021-10-22 14:33:24.523
CQG WebAPI | Market data subscription for F.US.X30X21 was unsuccessful. Text: Real-time data subscription for instrument F.US.X30 (corresponding to ID = 2) is not enabled. | 2021-10-22 14:33:24.613
Symbol Error - F.US.X30X21 is unknown, unavailable, or improperly formatted. Real-time data subscription for instrument F.US.X30 (corresponding to ID = 2) is not enabled. | 2021-10-22 14:33:24.613
CQG WebAPI | Received symbol resolution report for symbol F.US.X30V21. Search Symbol: F.US.X30V21. Request ID: 853729. Contract ID: 3. | 2021-10-22 14:33:24.632
CQG WebAPI | Requesting market data for F.US.X30V21 | 2021-10-22 14:33:24.632
HD Request # 1 | Requesting historical Daily data for OXV21 starting at 1971-10-22. SC External HD service. | 2021-10-22 14:33:24.705
CQG WebAPI | Market data subscription for F.US.X30V21 was unsuccessful. Text: Real-time market data unavailable for this instrument. Contract ID: 3. | 2021-10-22 14:33:24.724
Symbol Error - F.US.X30V21 is unknown, unavailable, or improperly formatted. Real-time market data unavailable for this instrument. Contract ID: 3. | 2021-10-22 14:33:24.724
HD Request # 2 | Downloading Intraday chart data for OMXS30 to the file OMXS30.scid. Service: cqg | 2021-10-22 14:33:25.442
HD Request # 2 | Performing multistage download. Downloading Minute data first. | 2021-10-22 14:33:25.443
HD Request # 2 | Download start date-time: 2021-04-19 14:33:25.000000. File last date-time: 00:00:00.000000 | 2021-10-22 14:33:25.443
HD Request # 2 | Disabling Intraday chart updating for symbol. | 2021-10-22 14:33:25.443
HD Request # 2 | Error downloading historical Intraday data for OMXS30. The symbol is unknown to the server. | 2021-10-22 14:33:25.443
HD Request # 2 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for OMXS30 | 2021-10-22 14:33:25.443
HD Request # 2 | Completion time: 0s | 2021-10-22 14:33:25.443
HD Request # 2 | Intraday data download complete for OMXS30. Unique request ID: 1 | 2021-10-22 14:33:25.443
Added historical Intraday data request for OMXS30 to the queue. | 2021-10-22 14:33:25.443
Triggering next historical data download in queue. | 2021-10-22 14:33:25.443

HD Request # 3 | Downloading Intraday chart data for OMXS30 to the file OMXS30.scid. Service: cqg | 2021-10-22 14:33:25.443
HD Request # 3 | Rounding start date-time down to the minute: 2021-04-19 14:33:00.000 | 2021-10-22 14:33:25.443
HD Request # 3 | Download start date-time: 2021-04-19 14:33:00.000000. File last date-time: 00:00:00.000000 | 2021-10-22 14:33:25.443
HD Request # 3 | Error downloading historical Intraday data for OMXS30. The symbol is unknown to the server. | 2021-10-22 14:33:25.443
HD Request # 3 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for OMXS30 | 2021-10-22 14:33:25.443
HD Request # 3 | Add time&sales data | Remembered last file record date-time: 00:00:00.000000 | 2021-10-22 14:33:25.443
HD Request # 3 | Completion time: 0s | 2021-10-22 14:33:25.443
HD Request # 3 | Intraday data download complete for OMXS30. Unique request ID: 1 | 2021-10-22 14:33:25.443
Removing historical data download ID 1. | 2021-10-22 14:33:25.443
Real-time Intraday chart data file updates started for OMXS30 | 2021-10-22 14:33:25.443
Opened cached Intraday file: C:\SierraChart3\Data\OMXS30.scid. Thread ID: 4448 | 2021-10-22 14:33:25.443
Intraday chart data file opened for OMXS30 | 2021-10-22 14:33:25.443
HD Request # 3 | Enabling Intraday chart updating for symbol. | 2021-10-22 14:33:25.443

Triggering next historical data download in queue. | 2021-10-22 14:33:25.443
HD Request # 4 | Downloading Intraday chart data for F.US.X30X21 to the file F.US.X30X21.scid. Service: cqg | 2021-10-22 14:33:25.443
HD Request # 4 | Performing multistage download. Downloading Minute data first. | 2021-10-22 14:33:25.443
HD Request # 4 | Download start date-time: 2021-04-19 14:33:25.000000. File last date-time: 00:00:00.000000 | 2021-10-22 14:33:25.443
HD Request # 4 | Disabling Intraday chart updating for symbol. | 2021-10-22 14:33:25.443
HD Request # 4 | Requesting historical Minute data. | 2021-10-22 14:33:25.443
HD Request # 1 | Error downloading historical Daily data for F.US.X30V21. Error: user is not authorized to execute query for one or more of the specified symbols | 2021-10-22 14:33:25.465
HD Request # 1 | Received 0 Daily data records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.X30V21 | 2021-10-22 14:33:25.465
HD Request # 1 | Completion time: 1s | 2021-10-22 14:33:25.465
HD Request # 1 | Daily data download complete for F.US.X30V21. Unique request ID: 3 | 2021-10-22 14:33:25.465
Removing historical data download ID 3. | 2021-10-22 14:33:25.465

Triggering next historical data download in queue. | 2021-10-22 14:33:25.465
No download requests in the queue to start downloads for. | 2021-10-22 14:33:25.465
F.US.X30V21 Daily #2 | Reloading chart. | 2021-10-22 14:33:25.507
F.US.X30V21 Daily #2 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart3\Data\F.US.X30V21.dly | 2021-10-22 14:33:25.512
HD Request # 4 | Error downloading historical Intraday data for F.US.X30X21. Instrument F.US.X30 (corresponding to ID 2) is not allowed. | 2021-10-22 14:33:25.534
HD Request # 4 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for F.US.X30X21 | 2021-10-22 14:33:25.534
HD Request # 4 | Completion time: 0s | 2021-10-22 14:33:25.534
HD Request # 4 | Intraday data download complete for F.US.X30X21. Unique request ID: 2 | 2021-10-22 14:33:25.534
Added historical Intraday data request for F.US.X30X21 to the queue. | 2021-10-22 14:33:25.534
Triggering next historical data download in queue. | 2021-10-22 14:33:25.534

HD Request # 5 | Downloading Intraday chart data for F.US.X30X21 to the file F.US.X30X21.scid. Service: cqg | 2021-10-22 14:33:25.534
HD Request # 5 | Rounding start date-time down to the minute: 2021-04-19 14:33:00.000 | 2021-10-22 14:33:25.534
HD Request # 5 | Download start date-time: 2021-04-19 14:33:00.000000. File last date-time: 00:00:00.000000 | 2021-10-22 14:33:25.534
HD Request # 5 | Requesting historical Tick data. | 2021-10-22 14:33:25.534
HD Request # 5 | Error downloading historical Intraday data for F.US.X30X21. Instrument F.US.X30 (corresponding to ID 2) is not allowed. Result=103. Num Quotes=0 | 2021-10-22 14:33:25.625
HD Request # 5 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for F.US.X30X21 | 2021-10-22 14:33:25.625
HD Request # 5 | Add time&sales data | Remembered last file record date-time: 00:00:00.000000 | 2021-10-22 14:33:25.625
HD Request # 5 | Completion time: 0s | 2021-10-22 14:33:25.625
HD Request # 5 | Intraday data download complete for F.US.X30X21. Unique request ID: 2 | 2021-10-22 14:33:25.625
Removing historical data download ID 2. | 2021-10-22 14:33:25.625
Real-time Intraday chart data file updates started for F.US.X30X21 | 2021-10-22 14:33:25.625
Opened cached Intraday file: C:\SierraChart3\Data\F.US.X30X21.scid. Thread ID: 4448 | 2021-10-22 14:33:25.625
Intraday chart data file opened for F.US.X30X21 | 2021-10-22 14:33:25.625
HD Request # 5 | Enabling Intraday chart updating for symbol. | 2021-10-22 14:33:25.625

Triggering next historical data download in queue. | 2021-10-22 14:33:25.625
HD Request # 6 | Downloading Intraday chart data for F.US.X30V21 to the file F.US.X30V21.scid. Service: cqg | 2021-10-22 14:33:25.625
HD Request # 6 | Performing multistage download. Downloading Minute data first. | 2021-10-22 14:33:25.626
HD Request # 6 | Download start date-time: 2021-04-19 14:33:25.000000. File last date-time: 00:00:00.000000 | 2021-10-22 14:33:25.626
HD Request # 6 | Disabling Intraday chart updating for symbol. | 2021-10-22 14:33:25.626
HD Request # 6 | Requesting historical Minute data. | 2021-10-22 14:33:25.626
HD Request # 6 | Error downloading historical Intraday data for F.US.X30V21. Instrument F.US.X30 (corresponding to ID 3) is not allowed. | 2021-10-22 14:33:25.718
HD Request # 6 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for F.US.X30V21 | 2021-10-22 14:33:25.718
HD Request # 6 | Completion time: 0s | 2021-10-22 14:33:25.719
HD Request # 6 | Intraday data download complete for F.US.X30V21. Unique request ID: 4 | 2021-10-22 14:33:25.719
Added historical Intraday data request for F.US.X30V21 to the queue. | 2021-10-22 14:33:25.719
Triggering next historical data download in queue. | 2021-10-22 14:33:25.719

HD Request # 7 | Downloading Intraday chart data for F.US.X30V21 to the file F.US.X30V21.scid. Service: cqg | 2021-10-22 14:33:25.719
HD Request # 7 | Rounding start date-time down to the minute: 2021-04-19 14:33:00.000 | 2021-10-22 14:33:25.719
HD Request # 7 | Download start date-time: 2021-04-19 14:33:00.000000. File last date-time: 00:00:00.000000 | 2021-10-22 14:33:25.719
HD Request # 7 | Requesting historical Tick data. | 2021-10-22 14:33:25.719
HD Request # 7 | Error downloading historical Intraday data for F.US.X30V21. Instrument F.US.X30 (corresponding to ID 3) is not allowed. Result=103. Num Quotes=0 | 2021-10-22 14:33:25.809
HD Request # 7 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for F.US.X30V21 | 2021-10-22 14:33:25.810
HD Request # 7 | Add time&sales data | Remembered last file record date-time: 00:00:00.000000 | 2021-10-22 14:33:25.810
HD Request # 7 | Completion time: 0s | 2021-10-22 14:33:25.810
HD Request # 7 | Intraday data download complete for F.US.X30V21. Unique request ID: 4 | 2021-10-22 14:33:25.810
Removing historical data download ID 4. | 2021-10-22 14:33:25.810
Real-time Intraday chart data file updates started for F.US.X30V21 | 2021-10-22 14:33:25.810
Opened cached Intraday file: C:\SierraChart3\Data\F.US.X30V21.scid. Thread ID: 4448 | 2021-10-22 14:33:25.811
Intraday chart data file opened for F.US.X30V21 | 2021-10-22 14:33:25.811
HD Request # 7 | Enabling Intraday chart updating for symbol. | 2021-10-22 14:33:25.811

Triggering next historical data download in queue. | 2021-10-22 14:33:25.811
No download requests in the queue to start downloads for. | 2021-10-22 14:33:25.811
[2021-10-22 16:42:55]
John - SC Support - Posts: 31131
You are getting the following errors:
CQG WebAPI | Market data subscription for F.US.X30X21 was unsuccessful. Text: Real-time data subscription for instrument F.US.X30 (corresponding to ID = 2) is not enabled. | 2021-10-22 14:33:24.613

This message is from CQG, not Sierra Chart. Refer to the following information regarding this error:
CQG Trading Platform Service: Market Data Authorizations for Symbols/Exchanges
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-10-27 15:40:20]
User60579 - Posts: 41
Sorry to bother you again... but I have now mailed 4 times to AMP support and asking them that my CQG feed must have "Sierra chart connection mode" and get authorized for exchange "OMX Nordic".

They only say that they have enabled Nasdaq Nordic Derivatives Non Pro..

I probably give it up here... does future F.US.X30X21 work at your end?

Cheers
[2021-10-27 18:23:29]
Sierra_Chart Engineering - Posts: 14092
We do not have access to that data from CQG. Messages like this originate from CQG:

HD Request # 7 | Error downloading historical Intraday data for F.US.X30V21. Instrument F.US.X30 (corresponding to ID 3) is not allowed. Result=103. Num Quotes=0 | 2021-10-22 14:33:25.809

There simply is no further help we can provide.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-10-29 14:00:52

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