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Date/Time: Fri, 03 Dec 2021 17:12:14 +0000



M6EZ21

[2021-10-21 15:38:20]
amirN - Posts: 153
I am trying to trade M6EZ21_FUT_CME but I get the following error:

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SC/TT Futures Order Routing order update (Order reject). Info: TT order update (Rejected). Text: Order price is outside bands 'Bid of 11653.50 violates High Band 1.1714 using Delta .00, CrvBnd equals 1.1654' | ExchID: 5216870258366 | SenderSubID: 43487AN. Text: Parent order. Tag: 2 Contracts 15t stop.twconfig. Internal Order ID: 16919. Service Order ID: 6691823. Symbol: M6EZ21_FUT_CME. Account: 43487 | 2021-10-21 10:59:38.874 *
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SC support asked me to talk to my broker and here is their response:

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That error message indicates you are entering your orders at an invalid price. The exchange puts price bands surrounding the last traded price to help prevent erroneous trades. It looks like you may have a decimal error in your order entry price for the M6E trade, where you are attempting to enter the order at a price of 1.16535 but instead are entering that order at 11653.50.
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What do I have to do?
[2021-10-21 17:30:59]
Sierra_Chart Engineering - Posts: 2140
This is an exchange level rejection. To solve this follow the instructions here:
https://www.sierrachart.com/index.php?page=doc/SierraChartDirectOrderRoutingService.php#UsingTradeSymbol



The documentation explains specifically what to do for that symbol.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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