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Date/Time: Thu, 25 Apr 2024 22:39:19 +0000



update not working

View Count: 937

[2014-03-29 01:28:31]
M5amhan - Posts: 468
When I go to update to v1113, it will download but then when i go to run it nothing happens. The grey box with the globe on it comes up, loads to 100%, then goes away and nothing happens. This has never happened before so could you all look into that please?

I tried both through the platform and through the website.

Thanks
Date Time Of Last Edit: 2014-03-29 01:29:35
[2014-03-29 07:24:38]
Sierra Chart Engineering - Posts: 104368
We have tested both the CLR and non-CLR version of Sierra Chart. We did tests on Windows 7 and Windows 8.

We need to understand, are you having this problem running the Sierra Chart program itself or the Sierra Chart installer?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-03-29 07:24:51
[2014-03-29 07:26:11]
Sierra Chart Engineering - Posts: 104368
It sounds as though you are referring to the installer and what you describe we have not heard of and we are not quite sure why you would have that problem.

Try restarting your computer.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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