Login Page - Create Account

Support Board

Date/Time: Tue, 07 Dec 2021 19:26:48 +0000


[2021-10-20 15:12:04]
Doeknee - Posts: 5
Every time I try and place a live trade it switches me from my live account and into sims. I can see my account information on the dom, showing acc info to, sim's mode
[2021-10-20 15:24:37]
John - SC Support - Posts: 12596
Our servers are showing that your Current Selected Service is set to SC Data - All Services, which means that you are not connected to your trading account.

Who is your broker and what trading service are you using? Once we know this, we can point you to the proper instructions to connect.
[2021-10-20 16:28:25]
Doeknee - Posts: 5
Thanks so much, The Broker is AMP and I'm set up using Denali, CQG routing
[2021-10-20 16:29:27]
John - SC Support - Posts: 12596
If you have not already done so, then you need to follow the instructions at the following link to connect to your CQG account:

To post a message in this thread, you need to login with your Sierra Chart account:


Login Page - Create Account