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Date/Time: Sun, 26 May 2024 14:12:31 +0000



CTS Order Information - Wrong information on order

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[2014-03-27 20:06:31]
Viacheslav Malafeev - Posts: 88
Live order information is not updated on the chart order. Please see video attached.
Thanks!

http://www.youtube.com/watch?v=q-H8ILtWH7w&feature=youtu.be
[2014-03-27 20:11:06]
Sierra Chart Engineering - Posts: 104368
We did not watch the video too closely, but what we saw was that the symbol is wrong based on the version that is being run which is 1110. It must use the new symbol format being the chart is used for trading.

Otherwise, the current Trade Position would only be displayed momentarily on the chart. And you may not see all of the orders for the symbol and Trade Account being displayed. Refer to this post here:

Notice: CTS Trading Service Symbols | Post: 27451
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-03-27 20:12:03

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