Support Board
Date/Time: Sat, 18 May 2024 10:08:33 +0000
Pacchetto 5 assenza di collegamento a CQG
View Count: 420
[2021-10-12 06:49:56] |
User645959 - Posts: 2 |
Salve, ho pagato per il pacchetto 5 il giorno 9 ottobre, utilizzo cqg, ma non riesco a connettermi Grazie Rocco Account Name: AC133766 |
[2021-10-12 16:14:24] |
John - SC Support - Posts: 31704 |
From Google Translate: Hi, I paid for package 5 on October 9th, I use cqg, but I can't log in Thanks
Are you unable to login to your Sierra Chart software or to CQG? Please let us know the specific error message you are receiving and when you receive it. Any screenshots would be helpful. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2021-10-12 18:21:46] |
User645959 - Posts: 2 |
Allego un file word...può essere che abbia pagato sull'account "robeva" invece che AC133766? Ma io sono sempre entrato in automatico in sierra, non so perchè mi ha dato "robeva" al pagamento...
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Private File |
[2021-10-12 18:35:57] |
John - SC Support - Posts: 31704 |
From Google Translate: I am attaching a word file ... could it be that I paid on the "robeva" account instead of AC****66? But I have always entered the mountains automatically, I don't know why he gave me "ro**va" when paying ...
The account which you have been posting from is the ro**va account. This account has Usage Time through November 9, 2021. If you need us to move funds to a different account, then please open an Account Support Ticket and let us know what you need for us to do for you. You can access the Account Support Tickets here: https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-10-12 18:36:11
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