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Date/Time: Sun, 05 May 2024 00:29:41 +0000



Update to Service Package 5 during a 6 month subscription

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[2021-10-11 19:55:01]
User905210 - Posts: 3
I want to buy a 6 month subscription. Right now I only use items from SP3, but I am not 100% sure if I will not need SP5 again. Is there a way to upgrade to SP5 during a 6 month subscription of SP3 and if so, what would the pricing?
Thanks and best regards
[2021-10-11 21:31:18]
Sierra Chart - Max - Posts: 5605
You can just change your current Service Package.

To change your Sierra Chart Service Package, select "Help >> Account Control Panel" on the Sierra Chart program menu. On the displayed webpage, click on the "Set Service Package for Renewal" link.

Or go to this page:
https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation

You will need to login if you are not currently logged in.

In the "Available Services >> Choose Usage Time Service Package" frame, select the Service Package that you want to set your account to. Press the "Set" button.

The remaining service usage time on your account will be adjusted based upon the cost of the package you are changing to. If the new package is a higher-priced package, then the usage time will be reduced due to the higher price.

There is no charge for changing your Sierra Chart service package. Only your Sierra Chart account usage time ending date is adjusted.
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