Support Board
Date/Time: Fri, 27 Jun 2025 12:31:14 +0000
MCL order entry error
View Count: 608
| [2021-10-04 13:17:20] |
| weav - Posts: 46 |
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Hi I just tried to enter DOM MCL orders on the on the "Trading Evaluator" service but they were rejected with error "CME clearing code for margin not set. Margin calculation <= 0. Invalid.". How do i get around this error? thanks |
| [2021-10-04 13:37:16] |
| User146848 - Posts: 124 |
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same here: Trading Evaluator - Delayed order update (Order reject). Info: Trade Order Error - CME clearing code for margin not set. Margin calculation <= 0. Invalid. Internal Order ID: 2355. Service Order ID: 148815. Symbol: MCLX21. Account: 1MIO | 2021-10-04 15:34:04.424 |
| [2021-10-05 06:31:34] |
| User146848 - Posts: 124 |
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push
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| [2021-10-05 08:05:21] |
| Sierra_Chart Engineering - Posts: 20005 |
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We are resolving this now. The CME did not set up mapping in their product supplement file, to the clearing code, for this product.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-10-05 09:01:43] |
| weav - Posts: 46 |
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looks to be working now. thanks
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| [2021-10-05 13:00:55] |
| Sierra_Chart Engineering - Posts: 20005 |
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Beyond comprehension the exchange did not have the mapping set up.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-10-05 13:01:06
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