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Date/Time: Thu, 20 Jun 2024 18:16:38 +0000



IB Historical backfill for Futures not working

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[2014-03-26 18:36:19]
User96653 - Posts: 4
(running SC v. 1110)

I've been trying to figure this out for two days now. I cannot get backfill for my futures contracts on daily charts from IB. The problem is only with Futures daily Data. No problems with stocks or futures intra-day data.

The following is the log report for an attempt to get NQ and is the same for other contracts:

Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\NQ-201406-GLOBEX.dly | 2014-03-26 13:11:50
HD Request # 13 - Downloading Historical Daily chart data for NQ-201406-GLOBEX. Starting date: 1964-03-26. Service: ib | 2014-03-26 13:11:50
HD Request # 13 - Requesting historical Daily data for NQ-201406-GLOBEX starting at 1964-03-25 | 2014-03-26 13:11:50
HTTP Request 9 ZLib Inflate Error: There is an error in the data. ZLib Message: invalid code lengths set | 2014-03-26 13:11:50
HTTP Request 9 ZLib Inflate Error: There is an error in the data. ZLib Message: invalid code lengths set | 2014-03-26 13:11:50
HTTP Request 9 ZLib Inflate Error: There is an error in the data. ZLib Message: invalid code lengths set | 2014-03-26 13:11:50
HD Request # 13 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for NQ-201406-GLOBEX | 2014-03-26 13:11:50
HD Request # 13 - Daily download COMPLETE for NQ-201406-GLOBEX | 2014-03-26 13:11:50

Any suggestions?

[2014-03-26 18:50:53]
Sierra Chart Engineering - Posts: 104368
We are checking on this now.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-03-26 19:05:12]
Sierra Chart Engineering - Posts: 104368
We know what the problem is. Refer to help topic 6.7 here:
https://www.sierrachart.com/index.php?l=doc/helpdetails6.html#h6.7

You need to change the symbol of the chart to the correct symbol listed in the Find Symbol window. In this particular case it would be NQM14
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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