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Direct MessagesDate/Time: Wed, 15 May 2024 23:31:50 +0000
new problem with trade activity log
View Count: 478
| [2021-09-17 03:19:15] |
| User425645 - Posts: 113 |
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randomly, starting yesterday, my trades no longer appear in trade activity log or when "show order fills" is active. Its almost like the files were automatically deleted but they still exist in the SC files. Am I missing something? also I only trade on sim so the filters aren't wrong in the trade activity log. Appreciate your time |
 Screenshot 2021-09-16 201554.png / V - Attached On 2021-09-17 03:18:57 UTC - Size: 202.98 KB - 131 views |
| [2021-09-17 14:15:34] |
| John - SC Support - Posts: 31666 |
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Keep in mind that the file day is based on UTC time, not your local time. So it's possible that even though the date shows 9/16 in the file it could have been a trade done on 9/15 on your system. Therefore, try changing the "From" date back by one day to 9/15 and let us know what you see. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-09-17 14:25:48] |
| User425645 - Posts: 113 |
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No data from any days is showing. I’m not sure why this started yesterday for no reason.
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| [2021-09-17 14:59:50] |
| John - SC Support - Posts: 31666 |
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The first thing to do is to open up all the filters so you can see all the information and ensure that something is not being missed due to the filters. Refer to the information here: Trade Activity Log: Viewing Historical Trade Activity The other thing to do is to look at your Message Log and see if there any messages regarding issues with the Trade Activity Log files. You would just have to scan through the Message Log to find any of these items. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-09-17 20:53:53] |
| User425645 - Posts: 113 |
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The weirdest part is during RTH the order fills and trade activity is there, but as soon as RTH ends, all the data disappears like it never existed. The problem isn't the filters on the trade activity log because it wont show the order fill connecting lines on my charts as well. Ive never had this happen before. The two images i posted below are the same chart with absolutely no changes, both have "show order fills" setting on, and the only difference is one image is taken pre-RTH close and the other is taken post-RTH close. My order fill history literally disappear after RTH close. (I apologize for the breaking of chart-posting rules but these are the only pictures I have from that time period) Date Time Of Last Edit: 2021-09-20 04:50:17
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| Screenshot 2021-09-19 185341.png / V - Attached On 2021-09-20 01:55:23 UTC - Size: 90.09 KB - 120 views Screenshot 2021-09-19 185503.png / V - Attached On 2021-09-20 01:55:31 UTC - Size: 29.55 KB - 120 views |
| [2021-09-21 01:46:45] |
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Make sure this option is disabled: Chart Settings: Load Order Fills for Current Day Only (Chart >> Chart Settings >> Trading menu) And this option is disabled: Chart Settings: Filter Initial Fills Which Are Part of Existing Position (Chart >> Chart Settings >> Trading menu) And set this setting to the Date-Time where you want to start loading Order Fills from: Chart Settings: Order Fills Start Date-Time (Chart >> Chart Settings >> Trading menu) And go into to the /TradeActivityLogs folder in the Sierra Chart installation folder and if there any data files in there which have a date which have a very large incorrect date in the future, then delete those files. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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