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Date/Time: Sat, 18 May 2024 08:17:10 +0000



Demand Index study not displaying again

View Count: 621

[2021-09-08 11:47:58]
User93464 - Posts: 52
The Demand Index study has stopped working on my EURUSD 1 min chart. It displays correctly on the EURUSD 5 min chart. This issue seemed to have been resolved, but as of this morning the issue has returned. Demand Index will not display on the EURUSD in the 1min timeframe, but does so in the 5 min timeframe.

GBPUSD seems unaffected by the issue
[2021-09-08 12:50:24]
Sierra Chart Engineering - Posts: 104368
Mathematically the study does not work well on currencies. We will need to analyze this further.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-09-08 13:02:17]
User93464 - Posts: 52
This is an issue you looked at back in July and and you implemented a fix in version 2296 as per your response [2021-07-22 08:54:07] It works fine on the GBPUSD and EURJPY, both in the 1min and 5min timeframe
[2021-09-08 20:52:28]
Sierra Chart Engineering - Posts: 104368
We need to know what the Study Inputs are set to. So we can reproduce the issue.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-09-09 05:09:33]
User93464 - Posts: 52
Please find attached image of settings as requested
[2021-09-09 05:16:12]
User93464 - Posts: 52
Buy/Sell power Length (in.1) 19
Buy/Sell Moving Average Length (in.2) 19
Demand Index Moving Average Length (in.3) 30
Demand index Moving Average type (in.4) Exponential Moving Average
[2021-09-09 05:45:12]
Sierra Chart Engineering - Posts: 104368
Thank you for this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-09-09 12:24:49]
User93464 - Posts: 52
Dear Support, The demand Index study is once again working in the 1min timeframe on the EURUSD. I'm not sure why this is the case as I have made no changes my end to the SC environment
[2021-09-09 12:40:39]
Sierra Chart Engineering - Posts: 104368
This makes sense because mathematically, depending upon the values of the symbol it may or may not give a result.

We are looking into a solution for this problem.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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