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Date/Time: Sat, 18 May 2024 06:48:49 +0000



plusieurs comptes

View Count: 427

[2021-09-07 19:52:57]
User397823 - Posts: 2
Bonjour ,je n'arrive pas a me connecter au data sur mon 2ème compte.
Connect to data feed/ Service package does not support this function or account is expired.
Rithmic Trading(not enabled on package)
Je pense que l'on peut avoir 3 comptes?
merci d'avance
[2021-09-08 10:10:14]
Sierra Chart Engineering - Posts: 104368
This account you have posted this message with and you are apparently using with Sierra Chart, is expired.

Follow these instructions to add usage time to your Sierra Chart account:

1. Select "Help >> Account Control Panel" on the Sierra Chart software menu.

On the displayed webpage, click on "Activate Services".

Or you can also go to this page in your browser:
https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation

Login with your Sierra Chart Account Name and Password.

2. Choose the particular Service Package that you want to automatically renew and press the "Update/Set" button.

3. Add sufficient credit to your Services Balance using any of the available payment options:
https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit

For further information, refer to:
Sierra Chart Purchase and License Information: Renewing Access
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-09-08 20:02:03]
User699831 - Posts: 6
mon compte est actif jusqu'au 2021-10-30 23:59:59 UTC 53 Jours
En fait ,il y a un vieux compte AC124766 avec la même email .
Je pense que le plus simple est d’annuler ce compte .
Je travaille avec le compte philo875.
Pouvez-vous supprimer le compte AC124766 qui crée des problèmes ?
merci d’avance.
Casuccio Philippe
Date Time Of Last Edit: 2021-09-09 10:58:18
[2021-09-09 16:47:41]
John - SC Support - Posts: 31704
Yes, we can remove the other account for you. Just continue to use the one that you have currently active.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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