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cannot see text under the tabs and TPo Profile missing

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[2021-09-07 16:03:23] #1 [Go To First Post]
User277493 - Posts: 9
Hi, I am able to see the real time data and i am able to see charts moving but TPO profile is missing and only volume profile is visible on my charts. And the text from the Tabs like File, Trade, Edit, Charts, Tools, Global Setting ETC ETC are missing, i Cannot see text under these Tabs, Even on my Trade Window I cannot see my Account number an some of the Text is missing from that too. I reinstalled Sierra chart and also Restarted my laptop Couple of times. please let me know what is going on. Thank you!

[2021-09-08 15:34:20] #2 [Go To First Post]
John - SC Support - Posts: 31293
We need to see a screenshot so we can better understand what you are seeing. Follow these instructions to get us a screenshot: https://www.sierrachart.com/index.php?page=PostingInformation.php#PostingAnImage For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2021-09-08 20:37:18] #3 [Go To First Post]
User277493 - Posts: 9
I checked the link. The problem is I cannot see any character when I click tabs like File, Trade, Global Setting ETC ETC. so due to that issue I cannot attached the screen shot as per the instructions but I did take a screen shot and try to upload it through the below Tab (Add/Edit Attached Files)


Screenshot (2).png / V - Attached On 2021-09-08 20:32:59 UTC - Size: 107.36 KB - 136 views Screenshot (6).png / V - Attached On 2021-09-08 20:35:09 UTC - Size: 101.8 KB - 132 views

[2021-09-09 16:26:24] #4 [Go To First Post]
John - SC Support - Posts: 31293
That is an Operating System issue. Have you restarted your computer since you have had this issue? If not, then exit from all your programs (including Sierra Chart) and reboot your computer. Then start Sierra Chart again and let us know if you are still having the same issue. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2021-09-09 16:33:20] #5 [Go To First Post]
User277493 - Posts: 9
Ok.I will do it and let you know. Thank you!

[2021-09-10 16:36:08] #6 [Go To First Post]
User277493 - Posts: 9
It is working now. The update of my window was not installed fully, it was pending. I corrected that and Uninstall and then reinstall sierra chart and restarted the computer. Thank you!

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