Support Board
Date/Time: Sat, 28 Jun 2025 11:45:57 +0000
Nrs change
View Count: 658
| [2021-08-27 15:46:39] |
| User736044 - Posts: 51 |
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Hi, Since the update to 2299, I have a problem with some nrs in the value scale. I am watching the SP 500 composite CBOE data from broker and the cum delta should show in the 100 to a few thousand and since the last update it has a lot of zeros instead of 600 it shows 60000000000.00 like in the picture |
 Screenshot 2021-08-27 104149.png / V - Attached On 2021-08-27 15:46:13 UTC - Size: 1.95 KB - 199 views |
| [2021-08-27 18:10:35] |
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We really do not know what you are referring to. Provide an image of the chart or Trade DOM, by following these instructions: https://www.sierrachart.com/index.php?page=doc/PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-08-27 18:39:26] |
| User736044 - Posts: 51 |
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Chart region 2 it should be 1200, 1300
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| Screenshot 2021-08-27 133725.png / V - Attached On 2021-08-27 18:38:14 UTC - Size: 63.77 KB - 172 views |
| [2021-08-27 18:53:34] |
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We cannot help with this. This is Interactive Brokers data. And we do not even know what is displayed in Chart Region 2.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-08-27 18:58:30] |
| User736044 - Posts: 51 |
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It's cumulative delta, everything was fine until the last update 2299
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| [2021-08-30 10:04:16] |
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Cumulative Delta of a cash index symbol? This is not going to work properly at all. We cannot help with this at all. This is not our data, we have no control over it , and this is not going to work properly anyway. You can try using the Sierra Chart Exchange Data Feed for this cash index data, and see if you can use the Cumulative Delta bars study but we have no idea what the result would be. Refer to: Sierra Chart Exchange Data Feed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-08-30 10:06:09
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