Support Board
Date/Time: Fri, 01 Nov 2024 00:13:48 +0000
Can’t download the software
View Count: 488
| [2021-08-13 19:46:15] |
| geo kwai - Posts: 1 |
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Hello I am trying to get my Sierra charts set up on my computer. I am using a MAC with parallels to access windows. This is how I run my ninja trader8. My problem right now is that windows is not allowing me to download the file Bc it says it’s being blocked Bc it could harm my device. I have already disabled all my antivirus on my computer and it’s still not allowing me to download. I have restarted my computer several times. I was going to try from zip installer but I don’t know how. I was able to download that but there is no exe. I haven’t funded my account bc of this. Please help!
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| [2021-08-14 10:03:16] |
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First, we are going to be code signing both the installer and the main Sierra Chart executable. In the meantime, here are the instructions for the ZIP installer: Software Download: Sierra Chart Zip Installer Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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