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Date/Time: Fri, 19 Apr 2024 00:40:47 +0000



Can not connect to Transact.

View Count: 1564

[2014-03-20 15:25:15]
User53531 - Posts: 1
Hello, I am unable to connect to Transact. I have followed all the setup steps listed. The error I get is:

Software version: 1070 | 2014-03-20 10:54:55
Usage end date: 2014-06-21 | 2014-03-20 10:54:55
Enabled for: Sierra Chart Historical Data Service. | 2014-03-20 10:54:55
Received 0 data feed usernames. | 2014-03-20 10:54:55
Allow Support for Sierra Chart Data Feeds is enabled. | 2014-03-20 10:54:55
Active service: TransAct | 2014-03-20 10:54:55
Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2014-03-20 10:54:55
2014-03-20 10:54:55 Local computer clock time | 2014-03-20 10:54:55
2014-03-20 14:54:55 GMT time | 2014-03-20 10:54:55
2014-03-20 10:54:55 Time zone adjusted time | 2014-03-20 10:54:55
Time difference to server time: 0 seconds. | 2014-03-20 10:54:55
Program path: C:\SierraChart\ | 2014-03-20 10:54:55
Data Files path: C:\SierraChart\Data\ | 2014-03-20 10:54:55
OS Version Number: 6.2 | 2014-03-20 10:54:55

Checking for new symbol settings for ta | 2014-03-20 10:54:55
Chartbook file not found: C:\SierraChart\Data\Daily.cht | 2014-03-20 10:54:58
Chartbook file not found: C:\SierraChart\Data\TickTrade-PM.cht | 2014-03-20 10:54:58
Chartbook file not found: C:\SierraChart\Data\TickTrade.cht | 2014-03-20 10:54:58

TransAct - Starting server: C:\SierraChart\Transact\TransactToSierraBridge.exe | 2014-03-20 10:55:00
TransAct: Connecting to the server 127.0.0.1. Port 1869 | 2014-03-20 10:55:02
Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-03-20 10:55:03
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-03-20 10:55:03
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-03-20 10:55:03
TransAct: Disconnected from the server. | 2014-03-20 10:55:03
Will reconnect to the server in 2.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-03-20 10:55:03



TransAct - Starting server: C:\SierraChart\Transact\TransactToSierraBridge.exe | 2014-03-20 10:55:13
TransAct: Connecting to the server 127.0.0.1. Port 1869 | 2014-03-20 10:55:14
Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-03-20 10:55:15
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-03-20 10:55:15
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-03-20 10:55:15
TransAct: Disconnected from the server. | 2014-03-20 10:55:15
Will reconnect to the server in 2.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-03-20 10:55:15

TransAct - Starting server: C:\SierraChart\Transact\TransactToSierraBridge.exe | 2014-03-20 10:55:17
TransAct: Connecting to the server 127.0.0.1. Port 1869 | 2014-03-20 10:55:18
Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-03-20 10:55:19
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-03-20 10:55:19
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-03-20 10:55:19
TransAct: Disconnected from the server. | 2014-03-20 10:55:19
Will reconnect to the server in 2.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-03-20 10:55:19

TransAct - Starting server: C:\SierraChart\Transact\TransactToSierraBridge.exe | 2014-03-20 10:55:21
TransAct: Connecting to the server 127.0.0.1. Port 1869 | 2014-03-20 10:55:22
Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-03-20 10:55:23
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-03-20 10:55:23
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-03-20 10:55:23
TransAct: Disconnected from the server. | 2014-03-20 10:55:23
Will reconnect to the server in 2.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-03-20 10:55:23

TransAct - Starting server: C:\SierraChart\Transact\TransactToSierraBridge.exe | 2014-03-20 10:55:25
TransAct: Connecting to the server 127.0.0.1. Port 1869 | 2014-03-20 10:55:26
Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-03-20 10:55:27
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-03-20 10:55:27
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-03-20 10:55:27
TransAct: Disconnected from the server. | 2014-03-20 10:55:27
Will reconnect to the server in 2.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-03-20 10:55:27

TransAct - Starting server: C:\SierraChart\Transact\TransactToSierraBridge.exe | 2014-03-20 10:55:29
TransAct: Connecting to the server 127.0.0.1. Port 1869 | 2014-03-20 10:55:30
Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-03-20 10:55:31
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-03-20 10:55:31
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-03-20 10:55:31
TransAct: Disconnected from the server. | 2014-03-20 10:55:31
Will reconnect to the server in 2.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-03-20 10:55:31

TransAct - Starting server: C:\SierraChart\Transact\TransactToSierraBridge.exe | 2014-03-20 10:55:33
TransAct: Connecting to the server 127.0.0.1. Port 1869 | 2014-03-20 10:55:34
Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-03-20 10:55:35
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-03-20 10:55:35
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-03-20 10:55:35
TransAct: Disconnected from the server. | 2014-03-20 10:55:35
Will reconnect to the server in 2.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-03-20 10:55:35

TransAct - Starting server: C:\SierraChart\Transact\TransactToSierraBridge.exe | 2014-03-20 10:55:37
TransAct: Connecting to the server 127.0.0.1. Port 1869 | 2014-03-20 10:55:38
Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-03-20 10:55:39
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-03-20 10:55:39
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-03-20 10:55:39
TransAct: Disconnected from the server. | 2014-03-20 10:55:39
Will reconnect to the server in 2.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-03-20 10:55:39




[2014-03-20 15:31:13]
Sierra Chart Engineering - Posts: 104368
Update Sierra Chart by selecting Help >> Download Current Version.

If you still have trouble connecting follow the instructions in this section here:
https://www.sierrachart.com/index.php?l=doc/TransAct.php#BridgeConnectionError
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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