Support Board
Date/Time: Sun, 29 Jun 2025 02:00:47 +0000
Historical data not loading for NQ
View Count: 420
| [2021-08-03 22:40:12] |
| User968091 - Posts: 47 |
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I switched to the Denali feed and all my products backfilled data except for NQ. I even tried to duplicate a chart from a working symbol into the NQ chartbook and just change the symbol to NQ and it will not load previous data.
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| [2021-08-03 22:52:54] |
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Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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