Support Board
Date/Time: Sun, 29 Jun 2025 09:04:35 +0000
Gaincapital issue
View Count: 561
| [2021-07-29 16:13:59] |
| User215020 - Posts: 6 |
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I am getting a error saying Symbol is unknown and max subscription is reached. I reached out to Gain and they increased the symbol count to 20 and i still get this error. See the attached screen shot. https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=53224 |
| [2021-07-29 16:38:55] |
| John - SC Support - Posts: 40645 |
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Select File >> Disconnect followed by File >> Connect to Data Feed in order to ensure that you are getting the updated information from your Gain account. If you continue to get the same message, then you need to talk to Gain about it, as it would appear that your limit is still set to 10, as those messages come from them (it is not a Sierra Chart message). For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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