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Date/Time: Thu, 25 Apr 2024 16:08:49 +0000



Account Control panel

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[2021-07-28 16:18:28]
User575399 - Posts: 305
Hello, I use to be able to see my active bracket orders in my account control panel/ Trade account data . Now I cant . Why is this ? I have it set to Live SC order routing Server 2. I also use to be able to see my account value from Advantage . Now I cant ! Im afraid to place a trade ! Please help. Thanks!
[2021-07-28 17:13:21]
Sierra Chart Engineering - Posts: 104368
Select Trade >> Trade Accounts Monitor. You do not see a an account balance shown there?

Regarding the bracket orders, you may be connected to a different server where the bracket orders are. Try connecting to Server 1 instead on the web-based trading panel. Use the Server Selector links at the top.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-07-28 17:14:02

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