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Date/Time: Sat, 20 Apr 2024 15:12:08 +0000



/MCLEU21 not able to get the daily chart

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[2021-07-21 12:26:41]
User645832 - Posts: 99
hello,
in addition to my previous issue (which you still haven't resolved), see attached the daily chart of the micro crude oil with days to load set to 350, the chart only prints one single bar!
imageMCLEU21.PNG / V - Attached On 2021-07-21 12:24:33 UTC - Size: 63.65 KB - 161 views
[2021-07-21 16:34:23]
Sierra Chart - Max - Posts: 5590
Provide a copy of the Message Log by following these instructions:
Support Board Posting Information: How to Post Your Message Log (Required In Some Cases)

This will provide us the additional information we need.
Sierra Chart Support
[2021-07-21 19:56:35]
Sierra Chart Engineering - Posts: 104368
Follow the instructions here to update the Symbol Settings:
Global Symbol Settings: Update Global Symbol Settings

Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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