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Date/Time: Fri, 26 Apr 2024 20:06:11 +0000



* Can not get historical data to reload

View Count: 318

[2021-07-16 08:40:54]
User922418 - Posts: 13
Hi

Using Denali data

Tried Edit >> delete all data and download, and still the Q charts will not update. The live trading price isn't moving on my charts.

I have another computer using a different data vendor and see the CLQ price moving in real time there, thus allowing me to compare one to the other.


Can you please help me?
Private File
Attachment Deleted.
[2021-07-16 10:23:37]
Sierra_Chart Engineering - Posts: 14106
Based upon what we see in that Message Log, the storage drive that Sierra Chart is using for its data folder, is out of space.

So you need to get a larger drive. The first thing you can do is delete unneeded files:
Chart Data and Chart Data Files: Deleting a Chart Data File
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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